Helpful answers to the most common questions about staying at Kamari Beach Hotel.
Where is Kamari Beach Hotel located?
We are located right on the sandy beach in Potos, Thassos (Greece). The village centre, shops, bars and tavernas are all within easy walking distance.
How far is the hotel from the sea?
Just a few steps — the rooms and public areas are very close to the beachfront, so it’s easy to go back and forth during the day.
What time is check-in and check-out?
Check-in is from 15:00 and check-out is until 11:00.
Is there a minimum age to book a room?
Yes. The minimum age to make a reservation is 18 years.
Do you require ID at check-in?
Yes. A government-issued ID is required at check-in for all reservations.
Is breakfast included?
Breakfast is included for the confirmed number of guests.
Do you have Wi‑Fi and is it free?
Yes — free Wi‑Fi is available throughout the hotel, including public areas.
Do you have a swimming pool?
Yes. Guests are welcome to relax by our outdoor swimming pool (sunbeds are subject to availability).
Do you have parking?
We offer limited private parking, subject to availability.
Do you provide sunbeds and umbrellas on the beach?
Sunbeds and umbrellas are available on the beach.
Are children welcome?
Absolutely. We’re a relaxed, family-friendly hotel and children of all ages are welcome.
What are your child age categories?
Infant: 0–2 years • Child: 2–11.99 years • Adult: 12+ years.
Do you offer baby cots?
Yes — baby cots are available free of charge, subject to availability. Please request one in advance so we can prepare it for you.
Can children stay for free?
Infants (0–2) can stay free using existing beds or a baby cot. Children (2–11.99) can stay free when sharing existing beds, as long as the room’s maximum occupancy is not exceeded.
Are pets allowed?
Pets may be allowed upon request. There is no extra charge, but we need to confirm availability and acceptance in advance.
Which payment methods do you accept?
We accept American Express, Visa, Mastercard, Diners Club and Maestro.
Do you take a deposit or pre-authorise the card?
A valid credit card is required to guarantee all reservations. Depending on the rate plan, we may pre-authorise or charge the card in line with the payment conditions.
Is smoking allowed?
No. Smoking is strictly prohibited in all indoor areas, including rooms, corridors, reception, restaurant and bar.
What happens if someone smokes inside?
A cleaning and penalty fee of 200 EUR per incident applies and will be charged to the registered credit card or added to the final bill.
What if something gets damaged during the stay?
Guests are responsible for any damage or loss to hotel property. If needed, the hotel may charge the credit card for repairs, replacements or special cleaning.
Do you provide a safe for valuables?
A safe (in-room or at reception, depending on room type) is available for valuables, and we strongly recommend using it.
What is your cancellation policy?
Cancellation terms depend on the rate plan you choose. At booking you’ll see the policy that applies to your reservation (Non‑Refundable, Flexible – 14 Days, or Early Booking/EBD).
What does the Non‑Refundable rate mean?
It’s a discounted rate with strict terms: if you cancel at any time, no‑show, or leave early, 100% of the total reservation value is charged. Full prepayment may be collected at booking.
What does the Flexible – 14 Days rate mean?
You can cancel free of charge up to 14 days before arrival. If you cancel within 14 days, no‑show, or leave early, 100% of the total reservation value is charged. We may pre‑authorise or charge the full amount after the free‑cancellation period ends.
What does the Early Booking (EBD) rate mean?
It’s a discounted advance-purchase rate with strict terms: if you cancel at any time, no‑show, or leave early, 100% of the total reservation value is charged. Full prepayment may be collected at booking or shortly after, according to the rate plan’s schedule.
What happens in case of force majeure (extreme events)?
If events beyond our reasonable control affect the stay (e.g., natural disasters, strikes, government actions, pandemics, or utility failures), reservations may be modified or cancelled in line with applicable legislation and the hotel policy in force at that time.
